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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christina Van Pelt

May 9, 2024

5  out of  5 rating by Christina Van Pelt
"Ashley has been so helpful with all my needs since I first called to get a quote and I am so glad I did call for the quote I am saving so much money now!!!!!!Thank you so much Ashley!!!!!"
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Kyle Dolan

May 6, 2024

5  out of  5 rating by Kyle Dolan
"Service was amazing. Agent was super friendly and extremely helpful. 5 stars for sure"
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April 22, 2024

5  out of  5 rating by Joy
"Such great customer service, every time I call! ☺️"
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Beth Negrey

April 20, 2024

5  out of  5 rating by Beth Negrey
"As a senior citizen and with mounting insurance costs, I knew I needed to at least try to find better rates with good coverage. Fortunately, I live in Silverton and made an appointment to meet with an agent at our local State Farm office. And I'm so glad I did. Ashley H. was wonderful in every way in helping me find even better coverage than I'd had and at a considerable savings. Couple that with State Farm's strong reputation and the general strong ratings for our local office, and I'm one very happy new customer!"
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Angela Lopez

April 2, 2024

5  out of  5 rating by Angela Lopez
"Ashley is very knowledgeable and so easy to work with!"
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connie smith

March 11, 2024

5  out of  5 rating by connie smith
"Great experience, Ashley was professional and super easy to work with"
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Matthew White

March 6, 2024

5  out of  5 rating by Matthew White
"We transferred our account to Larry Biggerstaff's State Farm agency from another State Farm agent and couldn't be happier. Larry and his team are always quick to answer questions and take care of anything that comes up. It's great to work with an insurance team that is great at customer service."
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Cecilia Shukwit

February 27, 2024

4  out of  5 rating by Cecilia Shukwit
"I am a brand new customer, so far, so good."
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Joanna Kapsoff

February 16, 2024

5  out of  5 rating by Joanna Kapsoff
"I highly recommend State Farm Insurance in Silverton for all insurance needs. I especially recommend talking to Leah here, she is very helpful, reliable, and has a great sense of humor and her coworkers have also said that. Everyone in this office is so nice. Larry and his wife Debra, the new owners, are very friendly. In the past when I had an auto insurance claim this company handled it so efficiently and smoothly and everything got resolved."
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Jaegen K

February 15, 2024

5  out of  5 rating by Jaegen K
"Cant say enough good things about Ashley, she helped me out big when i was in a time crunch. Very knowledgeable! Larry Is very lucky to have such a talented employee. She will be getting more of my policy's soon."
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Karen Gehrt

February 11, 2024

5  out of  5 rating by Karen Gehrt
"This office handle things in a timely manner and all my questions and concerns!"
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Gisela Murtha

February 9, 2024

5  out of  5 rating by Gisela Murtha
"I spoke with Leah and Ashley today about my account and I am delighted to say that both provided me with perfect friendly service. Aside from that, they are in Silverton, OR and happy that State Farm is still in Silverton! Perfect!"
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Analene Waterman

February 6, 2024

5  out of  5 rating by Analene Waterman
"this office is the best! keeps me informed of payments and provides receipts when I mail something to them. appreciate the feedback and knowledge that the items are completed. Where do you find that anymore????"
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Lino Fernandez

February 2, 2024

5  out of  5 rating by Lino Fernandez
"Leah always gives me excellent customer service, much appreciated."
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Debra Biggerstaff

January 28, 2024

5  out of  5 rating by Debra Biggerstaff
"I am biased, but I love this office! We have our Auto, Home, Business and Life Insurance serviced by this wonderful office. We also have some financial investment brokerage accounts here as well. The team of Leah, Ashley, Amanda and Larry are always there to provide service with a smile! Great team who cares, provides consultation and will be there when you need them!"
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Dunya Homutoff

January 20, 2024

5  out of  5 rating by Dunya Homutoff
"We have worked with State Farm for years. They have a great office team, especially if you get to talk to Leah. No matter what you called for you with hang up the phone with a smile on your face. She's a great asset to the Silverton branch, always treating everyone with respect and a sense of humor."
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moriah robison

January 19, 2024

5  out of  5 rating by moriah robison
"I called to get a quote today and was assisted by Ashley Horning. Such a wonderful experience!! She was very pleasant and efficient, and saved me over $120 a month!! Can't recommend them enough!"
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Jean Wood

January 19, 2024

5  out of  5 rating by Jean Wood
"Moved our policies to our local Silverton agent and have been very happy with the service. The few times I have needed further information the office staff has promptly answered any questions."
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Mark B

January 6, 2024

5  out of  5 rating by Mark B
"Agent Larry Biggerstaff has very helpful and professional staff. Ashley Horning helped me move my car and home over from another company. She answered all my questions and it was a smooth process."
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Kaylee McKay

January 5, 2024

5  out of  5 rating by Kaylee McKay
"Thank you, thank you, thank you! Ashley is absolutely amazing. This process can be confusing and frustrating but she helped us through the process and made sure we fully understood everything. Highly recommend!"
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Carrie Scheckla

December 24, 2023

5  out of  5 rating by Carrie Scheckla
"Great agency with helpful staff. Aimee has been a friendly and consistent face for over 2 decades."
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John Shubin

December 14, 2023

5  out of  5 rating by John Shubin
"Everyone is really friendly in the office. Especially Leah! Larry Biggerstaff is a great addition to Silverton area!"
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December 7, 2023

5  out of  5 rating by S HH
"Leah at Larry Biggerstaff's State Farm Office in Silverton is the most amazing person to handle your insurance needs. She is efficient, knowledgeable and gracious all rolled into a nice package!! Hard to find this exemplary customer service!! Larry Biggerstaff's State Farm office is fortunate to have Leah on their staff. I highly recommend anyone looking for insurance go see Leah. Regard... a Very Satisfied Client... SHH"
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November 30, 2023

5  out of  5 rating by Shelly
"Good service, excellent follow up."
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Manya Babshoff

November 29, 2023

5  out of  5 rating by Manya Babshoff
"It is good to know that we are in good hands, with State Farm. No one wants to deal with a situation like this, especially before Christmas. We received great customer service from all of the staff. They handled our claim professionally. Everything was explained to us thoroughly, and we are grateful!"