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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert D

Robert D

November 26, 2024

5  out of  5
rating by Robert D
"Larry Biggerstaff State Farm is a great insurance especially with car insurance. The staff is great and professional and I have saved a lot of money with my State Farm car insurance. I would encourage anyone looking for low cost car insurance to please give them a call. You will be pleased with the service and rates they give you."
We responded:
"Robert - Thanks for the positive review and more importantly for trusting us to service you for all your insurance needs! Our team is always here to answer your questions and provide great service! Have a safe and wonderful Thanksgiving!"
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Roger Fuhrman

November 26, 2024

5  out of  5
rating by Roger Fuhrman
"Leah was wonderful to work with today. She texted a friendly reminder that my insurance payment was coming due. Great customer service!"
We responded:
"Roger - Thanks for the 5-star review and for your business! Leah does a great job and we do are very best to keep all customers up to date on policy and payment updates and reminders. Have a safe and wonderful Thanksgiving!"
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Donna Kluth

November 7, 2024

5  out of  5
rating by Donna Kluth
"Leah at State Farm Ins. in Silverton has been a great help to me in dealing with a rental house I have in Silverton. She stays on top of things and is very pleasant on the phone. If you are looking for insurance, I would definitely go and see Leah."
We responded:
"Thanks Donna! Leah does a great job! Our team is always here to serve our customers and we greatly appreciate your business and your positive feedback! Have a wonderful day!"
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Cindy Stetson

October 29, 2024

5  out of  5
rating by Cindy Stetson
"Tara is quick, efficient and very helpful. She made switching insurance companies simple. I highly recommend Tara at Larry Biggerstaff -State Farm Insurance"
We responded:
"Thanks Cindy! We appreciate your business and the positive feedback. Our office strives to provide quotes and make moving to State Farm simple easy! Tara and team all do a wonderful job! Thanks. Have a great day! Larry Biggerstaff - State Farm Silverton."
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Bob Richardson

October 28, 2024

5  out of  5
rating by Bob Richardson
"JUST SIGNED UP FOR AUTO INSURANCE WITH TARA. SHE IS VERY PROFESIONAL.AND SAVED ME ALOT OF MONEY OVER MY PREVIOUS COMPANY (LIBERTY MUTUAL).ROBERT RICHARDSON"
We responded:
"Bob, Thanks for the positive feedback and for your business! Tara is always professional and looks to personalize the insurance to your needs. We are always here if you have questions. Have a great day! Larry Biggerstaff - State Farm Insurance."
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Cindy Gyurgyik

October 15, 2024

5  out of  5
rating by Cindy Gyurgyik
"Leah was so very helpful today discussing different options to save us a bit on both our car and house insurances. She was quick with follow up call with additional information."
We responded:
"Cindy - thanks very much for the feedback and for your business! We appreciate both greatly! Leah and team all provide outstanding service in reviewing policy options with all customers. Have a wonderful day!"
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Sharon Wood

October 4, 2024

5  out of  5
rating by Sharon Wood
"I've been with State Farm for years and they have always been there for me. They keep me up to date with any changes to my insurance coverage. Thank you for being there."
We responded:
"Sharon - Thank you for your business and the positive review! Our goal is to always be there when you need us! We appreciate you! Have a wonderful weekend!"
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Debra Skelton

September 29, 2024

5  out of  5
rating by Debra Skelton
"Leah was very helpful"
We responded:
"Debra, thanks for your feedback and your business! I appreciate your recognition of Leah who is always helpful and provides service with a smile! Have a wonderful day!"
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Sydney Bastian

September 27, 2024

5  out of  5
rating by Sydney Bastian
"Amanda was an awesome help today! It was my first time in and she was super helpful getting me all set up for insurance and walking me through all the steps! 😁"
We responded:
"Sydney, Thanks very much for the review and your business! We appreciate the feedback. Amanda and the entire team always try to make the process clear and make sure we find the right coverages for you! Have a great day and weekend. "
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Sharon Berekoff

September 27, 2024

5  out of  5
rating by Sharon Berekoff
"Leah was very helpful, answered all my questions with a caring attitude. She always creates me when I come in with a wonderful smile and how could I help you please. She is an asset to your company."
We responded:
"Sharon, Thanks very much! We appreciate the feedback and your business! Leah is wonderful and your kind comments are appreciated! Have a wonderful day and weekend!"
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Kyle Michael

September 27, 2024

5  out of  5
rating by Kyle Michael
"Super nice, super helpful!"
We responded:
"Kyle - thanks for the feedback and your business! As a small business owner too, you know the importance of great customer service. Have a wonderful day and weekend!"
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patty bag

September 26, 2024

5  out of  5
rating by patty bag
"Leah is a professional quick and certain. Thank you for your service!"
We responded:
"Thanks Patricia! We appreciate your feedback and your business! Leah always provides great service with a smile. I appreciate you giving her the compliment for the great service she provides daily. Have a wonderful day!"
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Jessica Suderman

September 1, 2024

1  out of  5
rating by Jessica Suderman
"After our house fire State farm did all they could to not pay out on our lost items. They said they would find us a place to stay, they said a lot of things that were straight up lies. I stayed with the company because I have been insured with state farm for 20+ years for my rates to continue to go up. I have paid thousands into this company for them to absolutely not care when we were at worst time. This company profited 104$ billion dollar in 2023. I switched and I am spending less than half of what I was."
We responded:
"Jessica, Thanks for your feedback as it allows us to evaulate our business and our processes. Unfortunately, I cannot research your claim issue as it occurred in 2022, about 2 years prior to me taking over the Silverton Agency. I am a small business owner serving the local community and only have access to customer records since I took over the agency. Additionally, since it is public record and can be found in a Google search, State Farm reported a net loss of $6.3 billion in 2023. I am happy you found insurance that fits your needs. If I can help you in the future, our office is always there to help our community, customers and anyone with insurance needs and questions. Have a great day."
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Rachel Slevkoff

August 28, 2024

5  out of  5
rating by Rachel Slevkoff
"I was very pleased to find a local branch to get an auto policy through that beat my old rate , Leah & Amanda were super helpful in guiding me through & got it going for me!"
We responded:
"Thanks Rachel! Appreciate your feedback and your trust in allowing us to service you for your insurance needs! We are always there to help, so contact us anytime! Have a wonderful day!"
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Susie Slanina

August 16, 2024

5  out of  5
rating by Susie Slanina
"Like a lot of people, I’ve been shocked to see how much my insurance rates had risen. When I heard my friend Larry had expanded his business in Oregon to also include Washington and Idaho, I jumped at the chance to get a quote. The carefully detailed quote surprised me. It provides more coverage and the savings were literally hundreds of dollars. It wasn't a hassle to switch insurance companies. Larry made it extremely easy and painless. He also provided information to apply for a State Farm Credit Card which has a lot of perks. I warmly recommend Larry and his State Farm team in the historic downtown of Silverton, Oregon. If you live in Washington or Idaho, they will happily provide a quote by phone."
We responded:
"Susie, thanks for the kind words and allowing us to earn your business. We look forward to servicing all your insurance needs and questions! And our customers have loved reading your Metro book series! We look forward to the next book in the series! Thanks for your support!"
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Jill WalkeR

August 8, 2024

5  out of  5
rating by Jill WalkeR
"I so appreciate the front desk staff. Leah provided service that is consistently above and beyond, thanks guys for raising the bar."
We responded:
"Thanks Jill! Leah and the team are all outstanding! Leah is the best and providing great service with a smile to all our customers and guests! We appreciate you! Thanks for the feedback!"
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Neil McMahon

July 24, 2024

5  out of  5
rating by Neil McMahon
"We recently moved to Silverton and looked at numerous Insurance agents. State Farm was the most Professional group we interviewed. Amanda was great and was by far the most thorough agent we talked to. I would recommend anyone looking in this area to give this group and Amanda in particular a chance to earn your business I’m confident that they will win you over. Neil and Jan McMahon"
We responded:
"Neil and Jan, thanks for the feedback and your business! Amanda and our team enjoyed getting to know you and proving the right insurance for your needs. We are always there to answer your questions and provide service with a smile! Have a great day!"
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Nick Bradley

July 18, 2024

5  out of  5
rating by Nick Bradley
"One of the best insurance agents I’ve worked with."
We responded:
"Thanks Nick. Appreciate the nice feedback and your business! It has been great working with you and personalizing the insurance to align with your needs. Have a great day!"
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Diane Vandenberg

July 16, 2024

5  out of  5
rating by Diane Vandenberg
"They are so easy to talk to, understand my requests and get it done. Communication is great! Employees are great! I am pleased I changed my insurance to Larry Biggerstaff State Farm in Silverton! Thank You!"
We responded:
"Thanks Diane! Appreciate the feedback and the business. I'm glad Amanda was able to make this process easy for you! We are here to help with all your insurance needs and questions!"
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Marilyn Jones

June 23, 2024

5  out of  5
rating by Marilyn Jones
"State Farm has kept me alert w messages and kindness from all of their staff in Silverton ! I had been ill for a time & what a surprise to receive a ‘Get well card’, from their office, signed by the staff!! That’s the kindness that warms my ❤️ and keeps me coming back. And an even greater surprise was getting a call from Leah ( plz 4 give if that’s not her name) informing me that my rates were DROPPING $15 mo.!!!!!!!! YAHOO!!!! Sincerely , Marilyn Jones"
We responded:
"Marilyn - thank you for the 5-star feedback and your business! Leah is the best at keeping our customers informed of policy needs and scheduling policy reviews. Glad your safe driving habits have been rewarded with a lower premium. We are here for all your questions and needs! Have a wonderful day! Larry Biggerstaff."
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Kim Johansen

June 14, 2024

5  out of  5
rating by Kim Johansen
"Very detailed and professional. Amanda was a great communicator through the process of my family moving our whole book of insurance to State Farm."
We responded:
"Kim, thanks for the feedback and we appreciate your business! We look forward to serving you and your family for all your insurance needs. Thanks much!"
Profile photo of Marilyn Alford

Marilyn Alford

June 12, 2024

5  out of  5
rating by Marilyn Alford
"Ashley helped me to understand my insurance policies in detail. She also gave me a referral to help me with another issue I have to take care of."
We responded:
"Marilyn, thanks for stopping by the office today! Thanks for the feedback as the team always strives to help customers review and understand their policies! Come see us anytime! Have a wonderful day!"
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Shirley Simmons

June 12, 2024

5  out of  5
rating by Shirley Simmons
"Friendly Staff , really helpful in getting insurance, home renters insurance set up They recently changed agent to Larry Biggerstaff, still the great insurance as before."
We responded:
"Thanks Shirley! Appreciate your business and feedback! The team and I are always here to provide service with a smile and help in any way we can! Have a wonderful day!"
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Steve Altsuler

June 11, 2024

5  out of  5
rating by Steve Altsuler
"Great service and quick response. Thanks for that Ashley."
We responded:
"Thanks Steve, appreciate the business and your 5-star feedback. Ashley, the team and I are here to support you for all your insurance and financial services needs. Have a great day!"
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Christina Van Pelt

May 9, 2024

5  out of  5
rating by Christina Van Pelt
"Ashley has been so helpful with all my needs since I first called to get a quote and I am so glad I did call for the quote I am saving so much money now!!!!!!Thank you so much Ashley!!!!!"
We responded:
"Christina, thanks for your feedback! Ashley does an outstanding job and I'm glad you experienced that as well! We strive to personalize all policies for our customers needs. Thanks for your business and we look forward to serving you for all your needs in the future! Have a great day!"