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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mindy Galbraith

Mindy Galbraith

March 10, 2025

5  out of  5
rating by Mindy Galbraith
"any time I have had occasion to call Larry Biggerstaff's agency regarding our homeowners, auto, and umbrella policies, the staff has been extremely helpful and efficient. Their prompt service is most appreciated."
We responded:
"Thanks Mindy! We appreciate the positive feedback and your business! We are always there to help and thanks for supporting our local business! Have a great day!"
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John Paul

February 27, 2025

5  out of  5
rating by John Paul
"Very friendly people and fast service."
We responded:
"Thanks for the positive feedback! And more importantly for your business and allowing us to service you! Have a wonderful day!"
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Dakota Daulton

January 18, 2025

5  out of  5
rating by Dakota Daulton
"Pretty rad! -2025"
We responded:
"Thanks Dakota! Have a wonderful weekend! Larry Biggerstaff, Your Silverton State Farm. "
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Asia Gould

January 18, 2025

5  out of  5
rating by Asia Gould
"Thank you for being so kinda and helpful we appreciate you ."
We responded:
"Asia - We appreciate you and Dakota! Thanks for the 5-star review and we greatly appreciate your business! Have a great weekend and stay warm! Larry Biggerstaff - Your Silverton State Farm."
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Cedra Oconnor

January 17, 2025

5  out of  5
rating by Cedra Oconnor
"everyone there is extremely welcoming and so so nice and helpful!"
We responded:
"Thanks much for the 5-star review and for trusting us to service your insurance needs. We strive to always be helpful and provide outstanding service with a smile! Thanks for supporting your local Silverton State Farm! Have a wonderful weekend and stay warm. Larry Biggerstaff - Your Silverton State Farm."
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Skyler

January 7, 2025

5  out of  5
rating by Skyler
"Larry, Leah and team have done an amazing job at helping us with whatever needs we have. From car and home insurance, questions about life insurance, the Drive Safe and Save app and so much more! Thank you all for the amazing service to our family!"
We responded:
"Skyler, thanks for the review and positive feedback! We appreciate you supporting our local business and we look forward to helping you with all your insurance and financial services needs. Have a great day! Larry Biggerstaff - Silverton State Farm."
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Kayla Noorlun

January 2, 2025

5  out of  5
rating by Kayla Noorlun
"Efficient and on top of getting the job done was my experience with Larry Biggerstaff's State Farm."
We responded:
"Kayla - Thanks for the 5-star review and for trusting us with your business! We look forward to providing you with efficient and great service always! Have a wonderful day!"
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Terry Brandon

December 31, 2024

5  out of  5
rating by Terry Brandon
"The staff are friendly and knowledgeable with an interest to help us understand answers to our questions.,"
We responded:
"Terry, thanks for the 5-star review, we appreciate it! We appreciate your business and we are always here to help! Have a Safe and Wonderful New Year! Larry Biggerstaff - Your Silverton State Farm."
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Isabela Kingma

December 19, 2024

5  out of  5
rating by Isabela Kingma
"Very nice people who work at the office. Always quick to respond to my questions on different types of insurance."
We responded:
"Thanks Isabela! We appreciate your 5-star review and your business! We are always there to help! Have a wonderful holiday season! Larry Biggerstaff - Your Silverton State Farm."
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Kim Flowers

December 10, 2024

5  out of  5
rating by Kim Flowers
"Stopped in to check on some policy details and was greeted (as usual) by friendly and well informed staff (Leah). HIGHLY recommend this business!"
We responded:
"Kim - Thanks for the review and for trusting our office to service you! We appreciate you supporting our local business! Stop in anytime, we love seeing our customers and neighbors! Have a wonderful day and holiday season!"
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Robert D

November 26, 2024

5  out of  5
rating by Robert D
"Larry Biggerstaff State Farm is a great insurance especially with car insurance. The staff is great and professional and I have saved a lot of money with my State Farm car insurance. I would encourage anyone looking for low cost car insurance to please give them a call. You will be pleased with the service and rates they give you."
We responded:
"Robert - Thanks for the positive review and more importantly for trusting us to service you for all your insurance needs! Our team is always here to answer your questions and provide great service! Have a safe and wonderful Thanksgiving!"
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Roger Fuhrman

November 26, 2024

5  out of  5
rating by Roger Fuhrman
"Leah was wonderful to work with today. She texted a friendly reminder that my insurance payment was coming due. Great customer service!"
We responded:
"Roger - Thanks for the 5-star review and for your business! Leah does a great job and we do are very best to keep all customers up to date on policy and payment updates and reminders. Have a safe and wonderful Thanksgiving!"
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Donna Kluth

November 7, 2024

5  out of  5
rating by Donna Kluth
"Leah at State Farm Ins. in Silverton has been a great help to me in dealing with a rental house I have in Silverton. She stays on top of things and is very pleasant on the phone. If you are looking for insurance, I would definitely go and see Leah."
We responded:
"Thanks Donna! Leah does a great job! Our team is always here to serve our customers and we greatly appreciate your business and your positive feedback! Have a wonderful day!"
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Cindy Stetson

October 29, 2024

5  out of  5
rating by Cindy Stetson
"Tara is quick, efficient and very helpful. She made switching insurance companies simple. I highly recommend Tara at Larry Biggerstaff -State Farm Insurance"
We responded:
"Thanks Cindy! We appreciate your business and the positive feedback. Our office strives to provide quotes and make moving to State Farm simple easy! Tara and team all do a wonderful job! Thanks. Have a great day! Larry Biggerstaff - State Farm Silverton."
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Bob Richardson

October 28, 2024

5  out of  5
rating by Bob Richardson
"JUST SIGNED UP FOR AUTO INSURANCE WITH TARA. SHE IS VERY PROFESIONAL.AND SAVED ME ALOT OF MONEY OVER MY PREVIOUS COMPANY (LIBERTY MUTUAL).ROBERT RICHARDSON"
We responded:
"Bob, Thanks for the positive feedback and for your business! Tara is always professional and looks to personalize the insurance to your needs. We are always here if you have questions. Have a great day! Larry Biggerstaff - State Farm Insurance."
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Cindy Gyurgyik

October 15, 2024

5  out of  5
rating by Cindy Gyurgyik
"Leah was so very helpful today discussing different options to save us a bit on both our car and house insurances. She was quick with follow up call with additional information."
We responded:
"Cindy - thanks very much for the feedback and for your business! We appreciate both greatly! Leah and team all provide outstanding service in reviewing policy options with all customers. Have a wonderful day!"
Profile photo of Sharon Wood

Sharon Wood

October 4, 2024

5  out of  5
rating by Sharon Wood
"I've been with State Farm for years and they have always been there for me. They keep me up to date with any changes to my insurance coverage. Thank you for being there."
We responded:
"Sharon - Thank you for your business and the positive review! Our goal is to always be there when you need us! We appreciate you! Have a wonderful weekend!"
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Debra Skelton

September 29, 2024

5  out of  5
rating by Debra Skelton
"Leah was very helpful"
We responded:
"Debra, thanks for your feedback and your business! I appreciate your recognition of Leah who is always helpful and provides service with a smile! Have a wonderful day!"
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Sydney Bastian

September 27, 2024

5  out of  5
rating by Sydney Bastian
"Amanda was an awesome help today! It was my first time in and she was super helpful getting me all set up for insurance and walking me through all the steps! 😁"
We responded:
"Sydney, Thanks very much for the review and your business! We appreciate the feedback. Amanda and the entire team always try to make the process clear and make sure we find the right coverages for you! Have a great day and weekend. "
Profile photo of Sharon Berekoff

Sharon Berekoff

September 27, 2024

5  out of  5
rating by Sharon Berekoff
"Leah was very helpful, answered all my questions with a caring attitude. She always creates me when I come in with a wonderful smile and how could I help you please. She is an asset to your company."
We responded:
"Sharon, Thanks very much! We appreciate the feedback and your business! Leah is wonderful and your kind comments are appreciated! Have a wonderful day and weekend!"
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Kyle Michael

September 27, 2024

5  out of  5
rating by Kyle Michael
"Super nice, super helpful!"
We responded:
"Kyle - thanks for the feedback and your business! As a small business owner too, you know the importance of great customer service. Have a wonderful day and weekend!"
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patty bag

September 26, 2024

5  out of  5
rating by patty bag
"Leah is a professional quick and certain. Thank you for your service!"
We responded:
"Thanks Patricia! We appreciate your feedback and your business! Leah always provides great service with a smile. I appreciate you giving her the compliment for the great service she provides daily. Have a wonderful day!"
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Jessica Suderman

September 1, 2024

1  out of  5
rating by Jessica Suderman
"After our house fire State farm did all they could to not pay out on our lost items. They said they would find us a place to stay, they said a lot of things that were straight up lies. I stayed with the company because I have been insured with state farm for 20+ years for my rates to continue to go up. I have paid thousands into this company for them to absolutely not care when we were at worst time. This company profited 104$ billion dollar in 2023. I switched and I am spending less than half of what I was."
We responded:
"Jessica, Thanks for your feedback as it allows us to evaulate our business and our processes. Unfortunately, I cannot research your claim issue as it occurred in 2022, about 2 years prior to me taking over the Silverton Agency. I am a small business owner serving the local community and only have access to customer records since I took over the agency. Additionally, since it is public record and can be found in a Google search, State Farm reported a net loss of $6.3 billion in 2023. I am happy you found insurance that fits your needs. If I can help you in the future, our office is always there to help our community, customers and anyone with insurance needs and questions. Have a great day."
Profile photo of Rachel Slevkoff

Rachel Slevkoff

August 28, 2024

5  out of  5
rating by Rachel Slevkoff
"I was very pleased to find a local branch to get an auto policy through that beat my old rate , Leah & Amanda were super helpful in guiding me through & got it going for me!"
We responded:
"Thanks Rachel! Appreciate your feedback and your trust in allowing us to service you for your insurance needs! We are always there to help, so contact us anytime! Have a wonderful day!"
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Susie Slanina

August 16, 2024

5  out of  5
rating by Susie Slanina
"Like a lot of people, I’ve been shocked to see how much my insurance rates had risen. When I heard my friend Larry had expanded his business in Oregon to also include Washington and Idaho, I jumped at the chance to get a quote. The carefully detailed quote surprised me. It provides more coverage and the savings were literally hundreds of dollars. It wasn't a hassle to switch insurance companies. Larry made it extremely easy and painless. He also provided information to apply for a State Farm Credit Card which has a lot of perks. I warmly recommend Larry and his State Farm team in the historic downtown of Silverton, Oregon. If you live in Washington or Idaho, they will happily provide a quote by phone."
We responded:
"Susie, thanks for the kind words and allowing us to earn your business. We look forward to servicing all your insurance needs and questions! And our customers have loved reading your Metro book series! We look forward to the next book in the series! Thanks for your support!"