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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Juliann Gerig

Juliann Gerig

August 22, 2025

5  out of  5
rating by Juliann Gerig
"We have been very pleased with the service we receive. Extremely helpful and a pleasure to do business with."
We responded:
"Juliann - Thanks for the positive feedback, much appreciated! We are always here to provide you with 5-star service. If we can do anything better, please let us know! We appreciate you! Have a wonderful weekend - stay cool! Larry Biggerstaff - Silverton State Farm."
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Raleen Hungate

August 18, 2025

5  out of  5
rating by Raleen Hungate
"Larry and his staff have done a wonderful job of serving in continuation of what had come to be expected through the previous agent (Analene Waterman). Highly recommend this office for it's ethics, prompt responses, and excellent service to customers."
We responded:
"Raleen, thanks for your feedback and kind comments. It has been wonderful to continue the tradition with the same team, same office and wonderful customers in the Silverton Office! We appreciate your business! Thanks."
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Kimberly Bryant

August 13, 2025

5  out of  5
rating by Kimberly Bryant
"We just started policies this week and Amanda made it painless. I answered some questions and boom, it was done. Both our vehicle and home owners policies are less than what we were paying at Progressive. Thank you."
We responded:
"Kimberly - Thanks for the 5-star review and for your business! We look forward to providing you 5-star service all the time and helping you with all your insurance needs! Have a wonderful day and contact us anytime! Appreciate your review as it helps our business get better always! Thanks - Larry Biggerstaff, State Farm."
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T Zollner

July 25, 2025

5  out of  5
rating by T Zollner
"Good service met our needs Thanks"
We responded:
"Thanks for the positive feedback and for allowing us to provide you with insurance that meets your needs. We appreciate you coming in for a policy review so we could confirm we had the right coverages for your needs. Call us anytime. Have a wonderful day and weekend. Larry Biggerstaff - Your Silverton State Farm."
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Lee Sherman

July 22, 2025

5  out of  5
rating by Lee Sherman
"Needed to add a new car to my auto policy. Taken care of quickly and efficiently. Thanks!"
We responded:
"Lee - Thanks for the the positive review and for allowing us provide insurance that aligns to your needs. We are always here to help! Have a wonderful day! Larry Biggerstaff - Your Silverton State Farm."
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Stacy Henrichs

July 2, 2025

5  out of  5
rating by Stacy Henrichs
"Great service with a local agent. So glad we switched to this office. The front office staff is always friendly and helpful"
We responded:
"Stacy - Thanks for much for the review and for allowing us to provide your insurance - we greatly appreciate the business! Have a safe and wonderful holiday weekend! Larry Biggerstaff - Your Silverton State Farm."
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Bobbi Jones

July 2, 2025

5  out of  5
rating by Bobbi Jones
"Just wanted to give Tara a shout out on her five star customer service. I was in a pickle and didn’t know what to do so I called the office and Tara answered. She was quick with all the answers and we were back on the road in no time. So thank you!!"
We responded:
"Bobbi - Thanks for the positive review and for your business! Tara and our entire team are here to support you and keep you out of those 'pickle situations'. Have a safe and wonderful holiday! Larry Biggerstaff - Your Silverton State Farm."
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ThePixie1236

June 23, 2025

5  out of  5
rating by ThePixie1236
"Leah is wonderful. She takes the time to remind me of my payment when I forget.I appreciate her immensely."
We responded:
"Thanks for the positive review and for your business! Leah does a wonderful job and provides outstanding customer service. We appreciate the feedback. Have a wonderful day! Larry Biggerstaff - Your Silverton State Farm."
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Mary Ann Leonard

June 17, 2025

5  out of  5
rating by Mary Ann Leonard
"We were unsure if our five insurance policies were paid by autopay when due! Larry and assistant, Leah at our local office, were able to resolve all concerns. Excellent care!"
We responded:
"Mary Ann - Thanks for the positive feedback and more importantly for trusting us with providing you with your insurance policies! As a locally owned business, we strive to provide great customer service daily! Thanks for much and have a wonderful day! Larry Biggerstaff - Your Silverton State Farm. 503-873-8331."
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Beverly Rablin

June 16, 2025

5  out of  5
rating by Beverly Rablin
"Tara and Amanda went over and beyond to help me. I am so happy I switched to State Farm!"
We responded:
"Beverly - Thanks for the positive feedback and for your business! Tara and Amanda are great at helping all our customers with quotes and policy reviews. We look forward to serving you for all your insurance needs. Have a wonderful day! Larry Biggerstaff - Silverton State Farm."
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Douglas Brown

June 6, 2025

5  out of  5
rating by Douglas Brown
"Friendly and competent staff. Good service."
We responded:
"Doug, thanks for the positive review and for your business! We appreciate both so much. Have a wonderful day and weekend! Call us anytime you need help. Larry Biggerstaff. Your Silverton State Farm. "
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Linda Appiarius

June 4, 2025

5  out of  5
rating by Linda Appiarius
"Amanda was very efficient. She answered all her questions. Very sweet in the communication."
We responded:
"Linda, thanks for the positive feedback and we greatly appreciate your business! Amanda and our entire team and here when you have questions or need assistance. Have a wonderful day and week! Thanks again."
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Curtis Westerlund

May 30, 2025

5  out of  5
rating by Curtis Westerlund
"Tara had helped me understand the points of coverage that me ( and most everyone ) don't think about be cause we are too busy in life . She was very patient with the many requests I had , and I am very happy and comfortable with the choices I made . Thank you Tara !"
We responded:
"Curtis - Thanks for the positive feedback and for your business! Tara and the team appreciate helping customers and especially those who do want to understand their coverage options so we can provide the personalized coverage for your needs. Have a safe and wonderful weekend! Larry Biggerstaff. Silverton State Farm."
Profile photo of Addie Dean (deaad01)

Addie Dean (deaad01)

May 16, 2025

5  out of  5
rating by Addie Dean (deaad01)
"Excellent agency! So glad I switched over to them."
We responded:
"Thanks Addie! We appreciate your positive feedback and your business! I'm glad Leah was able to help you today. Have a great day and weekend! Larry Biggerstaff - Your Silverton State Farm."
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Kate Tolmachoff

May 13, 2025

5  out of  5
rating by Kate Tolmachoff
"The staff at State Farm in Silverton Oregon is friendly, knowledgeable and professional. They keep their customers informed and supported. Leah is my go-to person when I have questions or concerns. The office of Larry Biggerstaff is comfortable and generates that “small town feeling”’people want."
We responded:
"Kate, thanks much for the positive feedback and your business! Your comments mean so much as we strive everyday to provide outstanding customer service and to support the wonderful Silverton Community. You made our day! Have a wonderful day!"
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Mark Craven

May 1, 2025

5  out of  5
rating by Mark Craven
"Leah went above and beyond"
We responded:
"Thanks for the positive feedback Mark! Leah and our entire team strive to always go above and beyond! Let us know how we can help and we appreciate your business! Have a great day! Larry Biggerstaff - Silverton State Farm."
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Hilda DeHeide

May 1, 2025

5  out of  5
rating by Hilda DeHeide
"I was a bit confused with increased bill and needed to reduce my budgets. Both ladies went out of their way to accommodate my needs. Thank you"
We responded:
"Hilda - Thanks for your positive feedback and for your business! Our team is always here to help answer your questions and review options for coverages that meet your needs and your budget! Enjoy this sunny day and be safe. Larry Biggerstaff - Silverton State Farm."
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Adam Kofahl

April 30, 2025

5  out of  5
rating by Adam Kofahl
"Leah was kind enough to alert me to an issue. I was able to resolve it in minutes with her guidance. She is a delight to work with and has client experience as a top priority!"
We responded:
"Adam, appreciate your feedback and your business! Leah and the team are always here to help! If we can assist with anything else, let us know! Have a wonderful week! Larry Biggerstaff - Your Silverton State Farm. 503-873-8331."
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A M

April 22, 2025

5  out of  5
rating by A M
"Whenever I call Larry Biggerstaff’s State Farm office, I know my issue will be resolved not only professionally but also with compassion. Leah helped me today and she is FABULOUS! I know I’m in good hands with them! Sorry, Allstate!!"
We responded:
"Thanks for the wonderful feedback and acknowledging the outstanding service Leah provides to all our customers! We appreciate your feedback and your business! Have a wonderful day!"
Profile photo of Barb Niswender

Barb Niswender

April 7, 2025

5  out of  5
rating by Barb Niswender
"Leah reminded me when my car insurance was due. She is always extremely helpful and friendly. Her knowledge, helpfulness & positive attitude are a major reason I do business here."
We responded:
"Barb - Thank you for the positive review and feedback. Leah does an outstanding job of following up with all our customers and she always does it with a smile! We appreciate your business and the positive feedback! Have a wonderful day! Larry Biggerstaff - Your Silverton State Farm."
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Anthony Sanders

April 5, 2025

5  out of  5
rating by Anthony Sanders
"Tara did a great job of signing up my new car!"
We responded:
"Congrats on the new car! Thanks for the positive feedback and trusting us with your insurance needs! Have an outstanding weekend! Thanks again for supporting our locally owned and operated Silverton State Farm. "
Profile photo of Aimee Guthrie

Aimee Guthrie

April 2, 2025

5  out of  5
rating by Aimee Guthrie
"Larry and his staff are wonderful to work with! They listen to my concerns and work with me to provide solutions that fit my insurance needs. They are always looking out for what is best for their customers. I can't imagine working with a different group of people."
We responded:
"Aimee, thanks for the positive feedback and for your business. We miss having you in the office, but appreciate the opportunity to continue to serve you and your family. See you later today!"
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Mindy Galbraith

March 10, 2025

5  out of  5
rating by Mindy Galbraith
"any time I have had occasion to call Larry Biggerstaff's agency regarding our homeowners, auto, and umbrella policies, the staff has been extremely helpful and efficient. Their prompt service is most appreciated."
We responded:
"Thanks Mindy! We appreciate the positive feedback and your business! We are always there to help and thanks for supporting our local business! Have a great day!"
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John Paul

February 27, 2025

5  out of  5
rating by John Paul
"Very friendly people and fast service."
We responded:
"Thanks for the positive feedback! And more importantly for your business and allowing us to service you! Have a wonderful day!"
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Dakota Daulton

January 18, 2025

5  out of  5
rating by Dakota Daulton
"Pretty rad! -2025"
We responded:
"Thanks Dakota! Have a wonderful weekend! Larry Biggerstaff, Your Silverton State Farm. "