Customer Service Representative - State Farm Agent Team Member

ABOUT OUR AGENCYI became a State Farm agent in 2023, taking over an office that has proudly served the community for more than 35 years. I currently have a team of four, and together we’re focused on building strong relationships with our customers while maintaining a fun, community-oriented environment.Before opening my agency, I spent 30 years in retail operations, which gave me valuable experience in leadership, customer service, and business management. I was drawn to State Farm for the opportunity to be an entrepreneur—to build my own culture, lead a team, and serve my community in a meaningful way.I’m a proud graduate of Western Michigan University, where I earned both my undergraduate degree and MBA. I love the city of Silverton and am deeply invested in its growth and success. My agency sponsors Silverton High School and is an active member of the Chamber of Commerce, with most of our charitable giving focused on supporting local initiatives and events.I offer my team seven paid holidays, health benefits, licensing and continuing education reimbursement, and access to multiple training resources. Our office culture is friendly, community-driven, and team-focused—we work hard, have fun, and take pride in being a trusted neighbor in Silverton.ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Lawrence Biggerstaff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES